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About This Role
Overview
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Join a newly formed team at Intuit building the operational infrastructure that powers Expert Excellence. As Staff, AI \& Technology Enablement Manager you will own the technology and AI capability that makes the team faster, smarter, and more scalable. You will design and automate operational workflows, build and deploy AI agents that reduce manual overhead and increase delivery velocity, and serve as the AI subject matter expert across Expert Excellence — partnering with content, curriculum, and delivery teams to embed AI into the way work gets done. This is a hands\-on builder role for someone who has deployed AI in production environments, knows how to drive adoption without mandate, and is energized by defining what an AI\-native operations function looks like. You will work closely with senior leadership on org\-wide AI strategy and have the mandate and the platform partnership to make it real.
Responsibilities
- Audit workflows across Expert Excellence to identify automation opportunities and prioritize based on business impact
- Map the learning production workflow — identifying where friction accumulates and where automation can eliminate it
- Design and implement workflow infrastructure — routing logic, status visibility, and exception handling — so progress is observable without manual coordination overhead
- Own the PMO platform evaluation and implementation — leading the transition from fragmented tooling by Q3 FY27
- Design, deploy, and iterate AI agents that address the highest\-value automation opportunities across Expert Excellence
- Build and run an org\-wide AI enablement program — partnering with content, curriculum, and delivery teams to embed AI into their workflows and enabling teams to work with greater speed and efficiency
- Serve as Expert Excellence's internal AI subject matter expert — staying current on platform capabilities, governance guidance, and emerging agentic patterns
- Assess, rationalize, and manage the technology stack — owning build vs. buy vs. configure decisions and vendor relationships
Qualifications
Required:
- 7\+ years in learning technology, operations, or EdTech with demonstrated ownership of end\-to\-end systems — not just features
- Hands\-on experience building and deploying AI or automation systems in production — real users, real adoption cycles, real measurement, not prototype\-only
- Direct production experience with large language model APIs — prompt engineering, knowledge base design, retrieval\-augmented generation, structured output parsing, and trust model design
- Experience designing and managing agentic AI systems — multi\-agent architectures, human\-in\-the\-loop approval patterns, audit trail design, and failure mode thinking
- Demonstrated ability to drive workflow adoption without mandate — through peer proof, demonstrated usefulness, and social enablement infrastructure
- Experience enabling a non\-technical team to use AI tools independently — building the social and instructional layer alongside the technical one
- Comfort operating in the gap between L\&D, operations, and technical systems — able to translate between business stakeholders and technical partners, and willing to push back on both
- Measurable track record of reducing operational friction through workflow redesign, automation, or platform consolidation — with before\-and\-after evidence
- Strong cross\-functional influence skills — experience bringing stakeholders across business functions into alignment on a shared problem before building a shared solution
- Prior experience in a high\-growth, high\-ambiguity organization — comfortable building structure around chaos rather than waiting for it to resolve
- Bachelor's degree required; advanced degree in learning design, instructional technology, information systems, or related field preferred
Preferred:
- Lean, Six Sigma, or equivalent process improvement methodology applied in a learning, operations, or professional services context
- Experience designing measurement systems that connect workflow signals to behavior\-level outcomes — not activity metrics or completion rates
- Familiarity with enterprise learning ecosystems — LMS/LXP platforms, HRIS integrations, xAPI/LRS patterns, and the data structures that connect them
Footer
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers \| Benefits). Pay offered is based on factors such as job\-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Mountain View: $188,000\-$221,600
San Diego: $173,000\-$203,000
New York: $180,000\-$212,000
Atlanta/Charlotte/Dallas: $166,000\-$195,700
The expected base pay range for this position is:
Mountain View, CA $188,500\- $255,000
San Diego, CA $173,000\- $234,000
Salary Context
This $173K-$255K range is above the median for AI/ML Engineer roles in our dataset (median: $180K across 1841 roles with salary data).
View full AI/ML Engineer salary data →Role Details
About This Role
AI/ML Engineers build and deploy machine learning models in production. They work across the full ML lifecycle: data pipelines, model training, evaluation, and serving infrastructure. The role has evolved significantly over the past two years. Where ML Engineers once spent most of their time on model architecture, the job now tilts heavily toward inference optimization, cost management, and integrating LLM capabilities into existing systems. Companies want engineers who can ship production systems, and the experimenter-only role is fading fast.
Day-to-day, you're writing training pipelines, debugging data quality issues, setting up evaluation frameworks, and figuring out why your model performs differently in staging than it did on your dev set. The best ML engineers are obsessive about reproducibility and measurement. They instrument everything. They know that a model is only as good as the data feeding it and the infrastructure serving it.
Across the 3,708 AI roles we're tracking, AI/ML Engineer positions make up 70% of the market. At Intuit, this role fits into their broader AI and engineering organization.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
What the Work Looks Like
A typical week might include: debugging a data pipeline that's silently dropping 3% of training examples, running A/B tests on a new model version, writing documentation for a feature flag system that lets you roll back model deployments, and reviewing a junior engineer's PR for a new evaluation metric. Meetings tend to be cross-functional since ML touches product, engineering, and data teams.
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
Skills Required
Python and PyTorch dominate the requirements. Most roles expect experience with cloud platforms (AWS, GCP, or Azure) and familiarity with ML frameworks like TensorFlow or JAX. RAG (Retrieval-Augmented Generation) has become a top-3 skill requirement as companies integrate LLMs into their products. Docker and Kubernetes show up in about a third of postings, reflecting the production focus of the role.
Beyond the core stack, employers increasingly want experience with experiment tracking tools (MLflow, Weights & Biases), feature stores, and vector databases. Fine-tuning experience is valuable but less common than you'd think from reading Twitter. Most production LLM work is RAG and prompt engineering, not fine-tuning. If you have both, you're in a strong position.
Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
Compensation Benchmarks
AI/ML Engineer roles pay a median of $218,750 based on 3,817 positions with disclosed compensation. Senior-level AI roles across all categories have a median of $230,000. Disclosed range: $173K to $255K.
Across all AI roles, the market median is $217,500. Top-quartile compensation starts at $272,100. The 90th percentile reaches $325,000. For comparison, the highest-paying categories include AI Safety ($300,000) and Research Engineer ($280,000). By seniority level: Entry: $120,000; Mid: $200,000; Senior: $230,000; Director: $272,150; VP: $250,000.
Intuit AI Hiring
Intuit has 10 open AI roles right now. They're hiring across Data Scientist, AI/ML Engineer, AI Product Manager. Positions span San Diego, CA, US, Mountain View, CA, US, New York, NY, US. Compensation range: $251K - $284K.
Location Context
Across all AI roles, 14% (508 positions) offer remote work, while 3,180 require on-site attendance. Top AI hiring metros: New York (1,045 roles, $220,000 median); San Francisco (810 roles, $277,088 median); Los Angeles (397 roles, $215,000 median).
Career Path
Common paths into AI/ML Engineer roles include Data Scientist, Software Engineer, Research Engineer.
From here, career progression typically leads toward ML Architect, AI Engineering Manager, Principal ML Engineer.
The fastest path into ML engineering is through software engineering with a self-directed ML education. A CS degree helps, but production engineering skills matter more than academic credentials. Build something that works, deploy it, and measure it. That portfolio project is worth more than a Coursera certificate. For career growth, the fork comes around the senior level: go deep on technical complexity (staff/principal track) or move into managing ML teams.
What to Expect in Interviews
Expect system design questions around ML pipelines: how you'd build a training pipeline for a specific use case, handle data drift, or design A/B testing infrastructure for model deployments. Coding rounds typically involve Python, with emphasis on data manipulation (pandas, numpy) and algorithm implementation. Take-home assignments often ask you to build an end-to-end ML pipeline from raw data to deployed model.
When evaluating opportunities: Companies that are serious about AI/ML hiring tend to post specific infrastructure details in the job description: the frameworks they use, their model serving stack, their data pipeline tools. Vague postings that just say 'ML experience required' without specifics are often companies that haven't figured out what they need yet.
AI Hiring Overview
The AI job market has 3,708 open positions tracked in our dataset. By seniority: 102 entry-level, 1,705 mid-level, 1,469 senior, and 432 leadership roles (Director, VP, C-Level). Remote roles make up 14% of the market (508 positions). The remaining 3,180 roles require on-site or hybrid attendance.
The market median for AI roles is $217,500. Top-quartile compensation starts at $272,100. The 90th percentile reaches $325,000. Highest-paying categories: AI Safety ($300,000 median, 21 roles); Research Engineer ($280,000 median, 147 roles); AI Architect ($254,798 median, 67 roles).
Demand for AI/ML Engineers has been strong and consistent. Unlike some AI roles that spike with hype cycles, ML engineering is a foundational need. Every company deploying AI models needs people who can keep them running, and the gap between research prototypes and production systems keeps growing.
The AI Job Market Today
The AI job market spans 3,708 open positions across 16 role categories. The largest categories by volume: AI/ML Engineer (2,605), Data Scientist (310), AI Software Engineer (259). These three account for the majority of open positions, though smaller categories often have higher per-role compensation because of specialized skill requirements.
The seniority mix tells a story about where AI teams are in their maturity. Entry-level roles (102) are outnumbered by mid-level (1,705) and senior (1,469) positions, reflecting that most companies are past the 'build a team from scratch' phase and need experienced engineers who can ship production systems. Leadership roles (Director, VP, C-Level) total 432 positions, representing the bottleneck between technical execution and organizational strategy.
Remote work availability sits at 14% of all AI roles (508 positions), with 3,180 requiring on-site or hybrid attendance. The remote share has stabilized after the post-pandemic correction. Senior and specialized roles (Research Scientist, ML Architect) are more likely to be remote-eligible than entry-level positions, partly because experienced hires have more negotiating power and partly because these roles require less hands-on mentorship.
AI compensation is structured in clear tiers. The market median sits at $217,500. Top-quartile roles start at $272,100, and the 90th percentile reaches $325,000. These figures include base salary with disclosed compensation. Total compensation (including equity, bonuses, and sign-on) runs 20-40% higher at companies that offer those components.
Category matters for compensation. AI Safety roles lead at $300,000 median, while Prompt Engineer roles sit at $140,000. The spread between highest and lowest-paying categories reflects the premium on specialized technical skills versus broader analytical roles.
The most in-demand skills across all AI postings: Python (1,890 postings), Aws (1,103 postings), Azure (877 postings), Rag (855 postings), Gcp (631 postings), Prompt Engineering (560 postings), Pytorch (545 postings), Claude (498 postings). Python dominates, appearing in the vast majority of role descriptions regardless of category. Cloud platform experience (AWS, GCP, Azure) is the second most common requirement. The newer entrants to the top skills list (RAG, vector databases, LLM APIs) reflect the shift from traditional ML toward generative AI applications.
Frequently Asked Questions
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